Shipping policy

SHIPPING POLICY

At haoxbeauty, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

ORDER PROCESSING TIME

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email once your order is successfully placed.

SHIPPING TIME & DELIVERY

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines are approximate and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

  • We do not guarantee delivery on a specific date or time.

SHIPPING CHARGES

  • Shipping charges (if applicable) will be clearly mentioned at checkout before payment.

  • Any promotional free-shipping offers are subject to change without prior notice.

ORDER TRACKING

  • Once your order is shipped, tracking details will be shared via email/SMS/WhatsApp.

  • You can track your order using the tracking link provided by our courier partner.

SHIPPING PARTNERS

We work with reliable third-party courier partners to ensure safe and timely delivery. haoxbeauty is not responsible for delays caused by courier partners or logistics issues beyond our control.

ADDRESS & DELIVERY RESPONSIBILITY

  • Please ensure that your shipping address and contact details are accurate at checkout.

  • haoxbeauty is not responsible for failed deliveries due to incorrect or incomplete address details.

  • If an order is returned due to incorrect address or unavailability of the customer, reshipping charges may apply.

DELAYED OR LOST SHIPMENTS

  • In rare cases of delay or loss, please contact us at haoxenterprises@gmail.com or +91 7451 059 550.

  • We will coordinate with the courier partner to resolve the issue as quickly as possible.

DAMAGED PACKAGES DURING TRANSIT

  • If the outer packaging appears damaged at the time of delivery, please do not accept the parcel and inform us immediately.

  • If damage is noticed after delivery, contact us within 24–48 hours with unboxing photos/videos for verification.

INTERNATIONAL SHIPPING

  • Currently, we do not offer international shipping unless explicitly mentioned on the website.

  • For orders shipped outside India (if applicable), customs duties, taxes, and import charges will be borne by the customer.

CONTACT INFORMATION

For any shipping-related queries:

📧 Email: haoxenterprises@gmail.com
📞 Phone: +91 7451 059 550