FAQs
Clear your doubts before choosing the right skincare
Explore our FAQs to find answers about Haox Beauty products, ingredients, orders, delivery, and skincare safety.
Are Haox Beauty products safe for all skin types?
Yes all Haox Beauty products are formulated to suit most skin types, including sensitive skin. However, we recommend doing a patch test before full use.
Are your products dermatologist-approved?
Yes, our products are developed with dermatologist-approved formulations to ensure safety, effectiveness, and skin compatibility.
Are Haox Beauty products cruelty-free?
Absolutely. We do not test our products on animals and are committed to cruelty-free beauty.
Do your products contain harmful chemicals?
No. Our products are made without harsh chemicals like parabens, sulfates, and harmful toxins. We focus on clean, skin-friendly ingredients.
How long does it take to see results?
Results may vary depending on skin type and concern. Most customers notice visible improvements within 2–4 weeks of consistent use.
Can I use multiple Haox Beauty products together?
Yes. Our products are designed to complement each other. For best results, follow the recommended usage instructions on each product.
How should I store Haox Beauty products?
Store products in a cool, dry place away from direct sunlight. Always keep lids tightly closed after use.
How long does delivery take?
Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor delivery status.
What is your return or refund policy?
If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery. Refunds or replacements will be processed after verification.
Are your products suitable for men and women?
Yes. Haox Beauty products are designed for both men and women, unless stated otherwise on the product page.
How can I contact customer support?
You can reach us through the Contact Us page or email our support team. We usually respond within 24 hours.
Are Haox Beauty products made in India?
Yes, our products are proudly manufactured in India, following strict quality and safety standards.
Can I cancel my order after placing it?
Orders can be canceled only before they are shipped. Please contact customer support as soon as possible for cancellation requests.
Other inquiries? Let's chat.
Please email us at info@hoaxbeauty.com

